CX in Healthcare: LLM-Assisted Hematology Referral Triage
CX in Healthcare: LLM-Assisted Hematology Referral Triage
The UX case study, helping clinicians prioritize complex hematology referrals through clearer, AI-supported decision workflows.
The UX case study, helping clinicians prioritize complex hematology
referrals through clearer, AI-supported decision workflows.
Healthcare UXAI-Assisted WorkflowResearch SynthesisClinical Workflow
Read case study →Redesigning the visitor planning experience
Redesigning the visitor planning experience
Redesigning the Japanese Friendship Garden website to make visit planning, navigation, and ticket booking clearer and more effortless.
Redesigning the Japanese Friendship Garden website to make visit
planning, navigation, and ticket booking clearer and more effortless.
Heuristic EvaluationUX ResearchUsability AnalysisWebsite Redesign
Read case study →Designing a supervision layer for enterprise AI
Designing a supervision layer for enterprise AI
An enterprise AI supervision system designed to make AI activity visible, explainable, permissioned, and safely recoverable.
An enterprise AI supervision system designed to make AI activity visible,
explainable, permissioned, and safely recoverable.
Enterprise AISaaS UXAI GovernanceWorkflow Automation
Read case study →Designing safer supervised driving experience
Designing safer supervised driving experience
Designing a highway assistance interface that makes automation status, confidence, and takeover moments clearer for safer control.
Designing a highway assistance interface that makes automation status,
confidence, and takeover moments clearer for safer control.
Automotive UXSafety-Critical UXDriver AssistanceInterface Design
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