CX in Healthcare: LLM-Assisted Hematology Referral Triage
CX in Healthcare: LLM-Assisted Hematology Referral Triage
The UX case study, helping clinicians prioritize complex hematology referrals through clearer, AI-supported decision workflows.
The UX case study, helping clinicians prioritize complex hematology
referrals through clearer, AI-supported decision workflows.
Healthcare UXAI-Assisted WorkflowResearch SynthesisClinical Workflow
Read case study →Redesigning the visitor planning experience
Redesigning the visitor planning experience
Redesigning the Japanese Friendship Garden website to make visit planning, navigation, and ticket booking clearer and more effortless.
Redesigning the Japanese Friendship Garden website to make visit
planning, navigation, and ticket booking clearer and more effortless.
Heuristic EvaluationUX ResearchUsability AnalysisWebsite Redesign
Read case study →Designing a dual-brand CGI experience
Designing a dual-brand CGI experience
Two connected web experiences for enterprise evaluation and on-demand rendering.
Two connected web experiences for enterprise evaluation and on-
demand rendering.
Enterprise CGIService DesignProduct StrategyResponsive Web
Read case study →Designing transparent donation-based yoga experience
Designing transparent donation-based yoga experience
Designing a clearer class-booking journey for a welcoming donation-based yoga community.
Designing a clearer class-booking journey for a welcoming donation-
based yoga community.
Community ExperienceTrust BuildingContent ClarityAccessible UX
Read case study →